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Payment Security Policy

**Chamonix Cycling — Chalet Gloribel Rental** SARL GLIS — SIRET 83378656900016 Chamonix-Mont-Blanc, France Last updated: April 2026 ---

## How We Process Payments

We accept payments via Wise transfer, Visa, Mastercard, and direct bank transfer. All card payments are processed securely through Wise Payments, a regulated financial institution authorised in multiple jurisdictions.

 

## Security of Your Payment Information -

We do not store, process, or have access to your full credit or debit card details at any time. All card transactions are handled entirely by our payment processor, Wise. - Card payment data is transmitted using industry-standard SSL/TLS encryption. - Our payment processing complies with the Payment Card Industry Data Security Standard (PCI DSS). - Your payment details are never shared with any third party other than our payment processor for the sole purpose of completing your transaction.

## Transaction Currency

All prices and payments are quoted and processed in Euros (EUR €).

## Payment Confirmation

After a payment is processed, you will receive a confirmation by email acknowledging receipt. This confirmation will include the amount paid, the payment method, and the booking reference.

 

## Disputes

If you believe a payment has been taken in error or you have a concern about any transaction, please contact us immediately at ChaletGloribel@gmail.com and we will investigate and resolve the matter promptly. ---

 

# Delivery and Access Policy

 

## Property Access

Chalet Gloribel is a self-catering holiday rental. There is no physical product delivery associated with your booking. "Delivery" of the service means providing you with access to the Property for the duration of your agreed stay.

 

## Check-in and Check-out

-  Check-in: 5:00 PM on your arrival date.

- Check-out: 10:00 AM on your departure date.

- Access instructions, including key collection or lockbox details, will be sent to you by email at least [48 hours] before your arrival.

- If you experience any difficulty accessing the Property on arrival, please contact us immediately by email at ChaletGloribel@gmail.com. A telephone contact number will be provided once a deposit is paid. 

 

## Special Delivery Arrangements

For guests who have arranged additional services (airport transfers, bike rental, catering, etc.), delivery times and arrangements for these services will be communicated separately by the relevant third-party provider. ---

 

# Business Information

Chamonix Cycling is a trading name of SARL GLIS, a French limited company.

SIRET: 83378656900016

Location: Chamonix-Mont-Blanc, France Email: ChaletGloribel@gmail.com

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